Press Release

Date Posted:

Moen Revolutionizes Whole-Home Water Security with Flo by Moen System


Oakville, OntarioMoen, the leader in smart water technology, continues to expand its revolutionary Flo by Moen Smart Water Security System, giving homeowners more power than ever before to control, conserve and monitor the water that flows through their homes – including the ability to help stop leaks before they start.

“Water leaks in the home are one of the leading causes of preventable insurance claims each year – with the average claim for non-weather-related water damage costing nearly $10,000*,” says Suzy Street, product manager, digital & IoT, Moen. “With the Flo by Moen System, we’ve given homeowners the power to better understand their water usage and help prevent water damage, completely transforming how they experience water in their homes.”

The Flo by Moen System is comprised of several unique innovations that combine to provide an unparalleled whole-home water security and management solution, with the ability to control the system from the corresponding Moen App:

  • Flo by Moen Smart Water Shutoff:
    • Game-changing leak detection and water monitoring device that’s installed on the water lines going into the home and can automatically turn off the water to the home if a leak or risk are detected. The Smart Water Shutoff provides automated water security by monitoring water pressure, flow rate, and ambient temperature, while running daily Health Tests to check for leaks and other abnormalities. If the Shutoff senses a home has a leak or is at risk, it will alert the homeowner so they can take action through the app, or the device can be set to close the water valve automatically and help prevent catastrophic damage.
    • If a homeowner has both the Smart Water Shutoff and the U by Moen Smart Faucet – Moen’s connected kitchen faucet featuring app-based, voice-activated technology – the products will be able to work together to help prevent a catastrophic water event. For example, in the case of extreme cold temperatures, a homeowner can use the Moen App to turn off water to the home and purge the water lines with one click to help prevent water damage or a burst pipe.
  • Flo by Moen Smart Water Detector: Standalone sensor that can be placed anywhere in a home to alert users when and where it detects moisture outside of the pipes to help prevent water damage and loss. Users simply place the discreet 3.5” sensor where they see a risk, such as the basement, laundry room, attic or other areas in the home that are susceptible to water damage by environmental factors or fixture malfunctions. If the Smart Water Detector senses the presence of water, freezing temperatures or high humidity, it will alert users through a push notification in the Moen App.


To supplement the benefits of the Smart Water Shutoff, homeowners can choose to subscribe to FloProtect, an optional service that offers an unrivaled layer of security with on-demand expert advice and financial protection against the worst water damage events, for only $5 per month. Among other benefits, the service includes a $5,000 deductible guarantee, as well as a 5-year warranty.

A full line of optional accessories is also available to extend the functionality of the Smart Water Shutoff and Smart Water Detectors, including:

  • Flo by Moen Extension Cable: The 25-foot (7.6 metre) low voltage extension cord can be used if a homeowner needs additional cable length to reach a power outlet. The cable is safe for outdoor or indoor use, and homeowners can connect up to 4 extension cables together for even more length.
  • Flo by Moen Spacer Kits: Available to pre-plumb a home for a future Flo by Moen Smart Water Shutoff installation or can be inserted in place of the Smart Water Shutoff should the device need to be removed.
  • Flo by Moen Smart Water Detector Leak Sensing Cable: Allows users to extend the performance of the Flo by Moen Smart Water Detector by providing an additional 6 feet (1.8 metres) of leak detection technology. Ideal to fully cover the circumference of an area, such as around a water heater, along a leaky window or basement walls, or under a sink.


No matter which combination of products they choose, homeowners can rest assured their home is secure with the Flo by Moen System. In fact, a recent study with Lexis Nexis** showed that one year following installation of the Flo by Moen Smart Water Shutoff, homes saw a 96 percent decrease in paid water leak claims compared to two years prior to installation – while control group home claims increased 10 percent during the same period.

“From helping prevent water damage and leaks, to offering insight into water usage and setting conservation goals, the Flo by Moen System gives homeowners peace of mind their home is protected and puts total control of their home’s water at their fingertips,” adds Street. “It truly is whole-home water security and management at its best.”

For additional information about the Flo by Moen Smart Water Security System, visit



* Source - 2019 LexisNexis Home Trends Report



For more information contact:
Email Address:

Courtney Yerega or Emily Baker

Falls Communications

Phone: (216) 696-0229

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