Welcome to Moen Service

For service and support call

1-800-465-6130

Attention! Parts Counter Update

ATTENTION: Due to the Ontario province-wide lockdown, Moen Oakville is currently restricting visitors and our parts counter is closed.

Moen Oakville employees are working remotely until further notice. We are committed to ensuring the safety of our associates while minimizing the disruption to our business.

If you need immediate assistance, please call 1-800-465-6130 and we will be happy to help.

Thank you for your understanding.

Let’s Start By Finding Your Product.

Where to Find Your Model Number

Your model number can be found on the box in which your product was packaged. Sometimes it can be found on the instruction manual included with the product.

Where to Find Your Serial Number

If the model number is unavailable, the series number will be helpful when used in conjunction with the faucet images shown in our replacement part locator. The series number will not be the exact model number.

Kitchen Faucets

Single/Two Handle

The series number may be stamped on the back side of the spout, near the base where it swivels on the sink. If you point your spout aerator (where the water comes out) so that it is facing the 3 o'clock position, the series number should be located on the opposite side at the 9 o'clock position. The model/series number is usually a four or five digit number beginning with "7" or "8" and may be followed by letters.

Lavatory Faucets

Single Handle

The series number may sometimes be found on the underside of the spout.

Lavatory Faucets

Two Handle

The series number is often found on the back of the decorative ring located at the bottom of the spout.

Don't know your model number?

Identify My Product

Warranty Information

Review full product warranties, including Moen's limited lifetime.

Warranty

Installation Help

Watch videos, download guides, and get help installing your new product.

Installation Help

Frequently Asked Questions

Read questions other Moen customers have asked and find the answers.

FAQ

Literature Centre

Download and print guides, brochures, catalogues, and other information.

Literature Centre

Register My Product

The Highest Standards of Quality and Workmanship

Our longevity in our industry and the durability of our products is what sets us apart from others. For over 80 years we have stood behind our quality and we honor our commitment to our valued customers and consumers who choose to come to us for their best experiences with water.

Moen products reflect the best of our experience and we stand by our workmanship while maintaining our high level of helpful support and service. The people at Moen have special talents for being artists, innovators and problem-solvers and ultimately Moen products have been manufactured under their highest standards.

WARRANTY INFORMATION