Because you bought it for life.

For service and support call

1-800-465-6130

Please note that our temporary hours of operation for the call center during June 20th 2019 – July 5th 2019 will be 9:00 am to 5:30 pm EST.

Let’s Start By Finding Your Product.

Where to Find Your Model Number

Your model number can be found on the box in which your product was packaged. Sometimes it can be found on the instruction manual included with the product.

Where to Find Your Serial Number

If the model number is unavailable, the series number will be helpful when used in conjunction with the faucet images shown in our replacement part locator. The series number will not be the exact model number.

Kitchen Faucets

Single/Two Handle

The series number may be stamped on the back side of the spout, near the base where it swivels on the sink. If you point your spout aerator (where the water comes out) so that it is facing the 3 o'clock position, the series number should be located on the opposite side at the 9 o'clock position. The model/series number is usually a four or five digit number beginning with "7" or "8" and may be followed by letters.

Lavatory Faucets

Single Handle

The series number may sometimes be found on the underside of the spout.

Lavatory Faucets

Two Handle

The series number is often found on the back of the decorative ring located at the bottom of the spout.

Don't know your model number?

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Exclusive Service When You Register

Registering your product makes you eligible for exclusive discounts on future Moen purchases. You also receive the efficient, personalized service of our Moen Customer Support and lifetime limited warranty on your product.