People shopping for Moen products

Customer Support & Service

Moen products have been manufactured under the highest standards of quality and workmanship. For service and support call:

1-800-BUY-MOEN
1-800-289-6636

For Smart Water Network product support, call:
1-844-633-8356

Parts & Service Department
M-F 8:30am to 5:00pm ET

FIND YOUR ORDER

Let’s Start By Finding Your Product.

Product Help

Need a Solution? We've got it covered.

Let us help you find a solution to the problem you are having. Identify, troubleshoot and solve your faucet needs:

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Helpful Resources

Installation Help (Videos)

Watch videos to help guide you when you are installing your new product.

Warranty Information

Review full product warranties, including Moen's lifetime limited warranty.

Register My Product

Register your product to get technical assistance faster and ensure warranty support.

Frequently Asked Questions

Read questions other Moen customers have asked and find the answers.

Care & Cleaning of Moen Finishes

See how to care for and preserve the finish of your Moen products.  Here, you will find general cleaning instructions and how to remove dried water spots from your Moen faucets.

Professional & Tradesman Literature Centre

Print guides, brochures, catalogs, and other information are available for our trade professionals and builders to download for convenience.
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The Highest Standards of Quality and Workmanship

Our longevity in our industry and the durability of our products is what sets us apart from others. For over 80 years we have stood behind our quality and we honor our commitment to our valued customers and consumers who choose to come to us for their best experiences with water.

Moen products reflect the best of our experience and we stand by our workmanship while maintaining our high level of helpful support and service. The people at Moen have special talents for being artists, innovators and problem-solvers and ultimately Moen products have been manufactured under their highest standards.

WARRANTY INFORMATION
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Smart Shower Support

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Moen Literature Center

Literature Centre

Print guides, brochures, catalogs, and other information are available for our trade professionals and builders to download for convenience.

Moen 101 Learning

Created specifically for tradesmen and professionals, Moen 101 is designed to provide basic product identification information and background on our innovations and core product platforms. This content is laid out in a series of modules by product category. Here, you will find a great deal of information regarding Moen cartridges and valves.

MOEN 101 LEARNING 

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Still Not Finding What You're Looking For?

1-800-BUY-MOEN
1-800-289-6636

Customer Service

Monday - Friday
8am - 7pm ET

Customer Service Representative