Welcome to the Moen eCommerce Program

Where to Buy | eCommerce


For decades, consumers have come to expect an exceptional experience from Moen, the number one faucet brand in North America. That meant whether visiting a retailer, builder showroom or wholesaler, shoppers could trust they would receive an exceptional interaction across all channels. And now, this remarkable experience has transcended into the digital channel, as Moen introduces an eCommerce Program for the Canadian marketplace - which includes Authorized E-Tailer Agreements, a Distribution Policy as well as an Internet Minimum Advertised Price (IMAP) Policy.


eCommerce Policies & IMAP Information

Distribution Policy (English)
Distribution Policy (French)
IMAP Policy (English)
IMAP Policy (French)

The Product Information files can be viewed using Microsoft Excel version 5.0 or later.

To save or download as file, click to view the file, then select "Save as" from the File menu of the viewing application. Or, right-click on the file and select "Save Target As" from the pop-up menu. If you have any problems, questions, or suggestions regarding the information presented in these files, please call your Customer Service Team.


  • Why does Moen have an Authorized E-Tailer Program?

    Moen is committed to continued investments in consumer driven technologies and innovation as well as an exceptional online Moen experience. To ensure this, we are establishing a program to authorize selected E-Tailers who meet stringent requirements intended to support and advance the Moen brand and its innovative technologies.

  • What are the benefits of being an Authorized Moen E-Tailer?

    • The right to sell Moen products online.
    • Permission to use Moen logos and other digital assets
    • The right to promote the fact that you are a Moen Authorized E-tailer
  • What are the benefits of being a Moen Preferred E-Tailer?

    • Same benefits as an Authorized Moen E-Tailer (Section 2 above)
    • Access to Moen marketing resources
    • Placement on the (exclusive) 'Where-To-Buy' list, part of Moen.com
    • The right to promote a "Moen Preferred E-Tailer" logo.
  • How do I sell Moen products on my website?

    Moen is constantly reviewing E-Tailers to ensure website design & customer ease of use are in line with Moen's mission to "Delight all of our consumers and decision makers with the highest value innovative products and services." Contact eCommerceCanada@moen.com if you feel your online store fits in with Moen's Mission.

  • Does Moen drop ship online orders?

    Moen will drop ship e-tailer orders via drop ship mail to consumers. Please contact eCommerceCanada@moen.com for more information.